Last Updated: September 19, 2024

This privacy policy (the “Policy”) applies to Behlen Mfg. Co. (“Behlen”) and its subsidiaries. Behlen is responsible for the processing of your personal information when you interact with our websites, our services, our customer support, career portal, events, our employees for business to business purposes, and any other sites, products, or services under our control where this Policy is displayed. You may contact us at any time via the methods described below. This Policy describes how Behlen collects, uses, and shares the personal information you provide. It also describes the choices available to you regarding our use of your personal information as well as your rights in determining what we do with the information that we collect or hold about you, and how you can access and update this information. We may update and make changes to this policy, so we encourage you to review it periodically.

We value your privacy, and we make this Policy easily accessible throughout this Website to assist you in understanding how we handle your personal information. We want to make your online experience enjoyable and safe. Because we gather certain types of information about our users, we want you to understand fully our policies surrounding the attainment and use of that information.

Information We Collect Directly from You

You are not required to provide personal information that we request. If you choose not to provide the information we have requested, we may not be able to provide you with our products or services.

When you make a purchase from this Website, create an account on this Website, request to receive our electronic newsletters, participate in our message boards or forums, write a review or provide feedback, submit a warranty claim, call our customer support, use our Website chat features, fill out a form to be contacted, submit a photo to be featured on our Website, or participate in polls, surveys, or contests, we may collect information from you, including your name, email address, telephone number, mailing address, payment information (debit and credit card information), login credentials (user name and password), social security number (US citizens and residents only), voice recording, photographs, and social media user names.

If you purchase a product or service from this Website for another party, we may collect information from you about the other party, including the other party’s name and mailing address. We will only use this information for the specific purpose for which you provided it.

If you apply or request to be one of our vendors or service providers, we may collect additional information about you, including the company you represent and your job title.

If you apply or request to be one of our affiliates, brand ambassadors, influencers, or a business sales partner, we may collect your name, email address, telephone number, mailing address, photographs, social media handles, signature, social security number (US citizens and residents only), and financial account data, and general notes of the business conversations we have with you.

Please see our Applicant Privacy Policy for supplemental information on the personal information we process in connection with our recruiting efforts.

While you visit or use our Websites and services, certain information, including personal information, is automatically collected about your use of the Website and services. Please refer to the Log Files, Cookies, and Other Tracking Technologies section in this Policy below.

Please be aware that our Website may include links to other sites whose privacy practices may differ from those of Behlen. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to carefully read the privacy policy of any site you visit. Similarly, some of our pages may utilize framing techniques to serve content from third parties while preserving the look and feel of our Website. Please be aware that you are providing your personal information to these third parties and not to Behlen.

Our Website includes social media features, such as the Facebook “like” button. These features may collect your IP address and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the third-party providing it.

Information We May Collect from Other Sources

We may collect or obtain information about you that you choose to make public, including via social media networks and other public communities, chats, or forums.

We may collect or obtain information about you from marketing partners, data brokers, advertising networks, and third-party providers of business contact information for advertising and analytics purposes so that we may offer you personalized features and offers tailored to your interests and provide you with an overall better service.

We will use this information where you have provided your consent to the third-party or to Behlen, or where Behlen has a legitimate interest in using your information to provide you with the content or service requested.

We will combine this information with personal information provided by you, to identify prospective customers or products you'll be interested in, to create more tailored advertising, and to improve the accuracy of our records.

How We Use Your Personal Information

The personal information we collect allows us to fulfill your order or warranty claim and provide the services you request from us. We may supplement this with information from a third-party source, such as UPS, to validate the delivery address so we can properly ship your order.

We may use the provided information for direct marketing purposes, such as to inform and communicate with you about relevant products and services. We may provide Website users the opportunity to receive communications from us, including a periodic newsletter, product promotions, polls, surveys, and any other information that we believe may be pertinent to you. You may opt-out of receiving any non-service related communications by submitting a request using our Privacy Request Form, by clicking on the ‘unsubscribe’ link in any email we send to you, or by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.

If you fill out a survey or form, participate in a contest, or submit a testimonial on this Website, and in the process, provide us with personal information, we use this information to notify contest winners and award prizes, to monitor site traffic or personalize this Website, and to send participants email newsletters. We also display on this Website personal testimonials of satisfied customers and other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using our contact information below.

If you contact our customer support, we will use the information you provide to assist you with your requests, for quality assurance purposes and to enhance our products and services.

If you apply or request to be one of our vendors or service providers, affiliates, brand ambassadors, influencers, or business sales partner, we will use your personal information to evaluate and establish the terms of our relationship, communicate with you, administer your account, render payment and receive payments, to fulfill your orders, provide services to you, to provide customer service support or to respond to your inquiries; and to maintain our relationship with you.

Behlen uses information voluntarily provided by our users to enhance their experience on this Website, whether by providing interactive or personalized elements or better preparing future content based on their interests.

We may disclose your personal information also to third parties that provide services to help us with our business activities, such as shipping your order or warranty claim, offering customer service, sending our communications, administering testimonials and contests, and administering our vendor and service provider programs. These third parties are authorized to use your personal information only as necessary to provide these services to us pursuant to written instructions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use any personal information they receive from us for any other purpose. Except as otherwise provided in this Policy, we will not share your personal information with any other third-party organizations that are not acting as our service providers except with your express consent.

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena, or similar legal processes, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or response to a government request.

If Behlen is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transactions, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our Website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.

Log Files, Cookies, and Other Tracking Technologies

This Website utilizes industry standard analytics packages that automatically gathers limited information on Website users and stores this information in server log files. This information may include IP addresses, browser type, referring pages, operating system used, and date/time stamps. This information is used only for Website administration, as well as for analysis of Website usage and trends.

Behlen collects user traffic usage characteristics throughout its Website. However, we do not correlate this data with individual user information. Behlen may analyze usage statistics according to a user’s domain name, browser type, and Multipurpose Internet Mail Extensions (MIME) type by reading this information from data contained in the user’s browser.

Behlen may collect and catalog search terms in its search function that users employ, but such collection and cataloging are not associated with individual users. We may use search terms to determine the areas of this Website most important to users, based on the characteristics of usage or traffic of those areas. We will not use these search terms to track what any particular individual users read, but rather the performance of each page. This may help us to build a better web-based experience for you.

Behlen and its affiliates and service providers (e.g., marketing providers, analytics providers, and/or payment processors) utilize technologies such as cookies, beacons, tags, and scripts. Behlen uses these technologies in analyzing trends, administering this Website, tracking users’ movements around this Website, and gathering demographic information about our Website users. We may receive reports based on the use of these technologies by these third parties on an individual as well as an aggregated basis.

We use cookies for our shopping cart, to remember users’ settings (e.g., language preference), to enable us to track and target the interests of our users to enhance the overall experience of using this Website, and to authenticate users. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use this Website, but your ability to use some features or areas of this Website, such as our blogs, polls, and surveys, may be limited.

We utilize a third-party service provider to understand better our Website users’ needs and to optimize this service and experience. This technology helps us to understand better our users’ experience and this enables us to build and maintain our service with user feedback. This third-party service provider uses cookies and other technologies to collect data on your behavior and your devices (in particular device’s IP address captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our website). This third-party service provider stores this information in a pseudonymized user profile. Neither the third-party service provider nor we will use this information to identify individual users or to match it with further data on an individual user. You can opt-out to the third-party service provider’s storing of data about your usage of our Website and third-party service provider use of tracking cookies on other websites by enabling the Do Not Track header in your browser.

We utilize a third-party service provider to manage our advertising on other Websites. This service provider may use technologies such as cookies to gather information about your activities on this Website and other sites, in order to provide you advertising based upon your browsing activities and interests. If you wish not to have this information used for serving you interest-based ads, you may opt-out by clicking here . Please note this does not opt you out of being served ads. You will continue to receive generic ads.

We use “local storage”, such as HTML5, to store content information and preferences. Third parties that provide certain features on this Website (e.g., YouTube) also use local storage, and HTML5, to collect and store information. Various browsers may offer their own management tools for removing HTML5.

Your Rights and Choices around your Data

You may request to update, correct, access, or delete your personal information, or to know whether we hold any of your personal information. You may request restrictions, temporarily or permanently, on our processing of some or all personal information about you. To request a copy of the personal information we have collected about you, or to request that your information be deleted, or to submit any other privacy request, please contact us by using our Privacy Request Form.

You also may make your request by telephone or by postal mail at the address/phone number indicated in the contact information below.

We will respond to your request within thirty (30) days, or as required by applicable laws. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

To learn more about California residents’ privacy rights, please see Your California Privacy Rights for more information.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Data portability.
• Opt-out of personal information processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please use our Privacy Request Form. To appeal a decision regarding a consumer rights request please contact us at Privacy@Behlenmfg.com.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request by using our Privacy Request Form. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Protection of Personal Information

We have implemented commercially reasonable technical and organizational safeguards to appropriately protect your personal information against accidental, unauthorized, or unlawful access, use, loss, destruction, or damage. However, please be aware that no method of electronic transmission or storage can ever be fully secure. Therefore, we cannot guarantee the absolute security of your information.

Nevertheless, the security of your personal information is extremely important to us. For instance, we employ various firewalls and other security tactics to keep your information secure. We do not store your complete credit card information on our internal web server. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using transport layer security (TLS) technology. While there is risk inherent in every Internet transaction, be assured that we are working hard to ensure that risk is minimal. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Policy.

International Users

Behlen is a United States-based company. All the information you provide will be transferred to the United States. Behlen may, subject to applicable law, transfer your information outside the country where you are located and to where information protection standards may differ (e.g., your information may be stored on servers located in other jurisdictions). We will utilize appropriate safeguards governing the transfer and usage of your personal information.

Changes to This Policy

We may update this privacy notice and its last updated date to reflect changes to our data governance practices. If we make any material changes, we will notify you by means of a notice on this Website or by an email to your email address on file prior to the change becoming effective. We encourage you to review periodically this page for the latest information on our privacy practices.

Contact Details

If you have any questions or concerns regarding this Policy, or you wish to contact us by postal mail, our contact information is as follows:

Behlen Mfg. Co.
ATTN: Privacy
P.O. Box 569

Columbus, NE 68602-0569
Phone: 1-877-853-7025
Email: Privacy Request Form or Privacy@Behlenmfg.com

This Policy was last updated on September 19, 2024.

The privacy mailbox is reserved for privacy related email requests.

Welcome to our website. This site is maintained as a service to our customers. By using this site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site.

Agreement. This Term of Use agreement ("the "Agreement") specifies the Terms and Conditions for access to and use of the websites of Behlen Mfg. Co. and its affiliates (“Behlen”) including www.behlenmfg.com (the "Sites") and describe the terms and conditions applicable to your access of and use of the Sites. This Agreement may be modified at any time by Behlen upon posting of the modified Agreement. Any such modifications shall be effective immediately. Each use by you shall constitute and be deemed your unconditional acceptance of this Agreement.

Privacy. Your visit to our site is also governed by our Privacy Policy. Please review our Privacy Policy.

Ownership. All content included on this site is and shall continue to be the property of Behlen or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.

Intended Audience. This website is intended for adults only. This website is not intended for any children under the age of 13.

Trademarks. Behlen, Behlen Country, and others are either trademarks or registered trademarks of Behlen. Other product and company names mentioned on this Site may be trademarks of their respective owners.

Site Use. Behlen grants you a limited, revocable, nonexclusive license to use this site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. The use of this website is at the discretion of Behlen and Behlen may terminate your use of this website at any time.

Compliance with Laws. You agree to comply with all applicable laws regarding your use of the website. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

Indemnification. You agree to indemnify, defend and hold Behlen and our partners, employees, and affiliates, harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

Disclaimer. THE INFORMATION ON THIS SITE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. BEHLEN DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.

Limitation of Liability. UNDER NO CIRCUMSTANCES WILL BEHLEN BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR SITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL OF YOUR SITE USE.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

Use of Information. Behlen reserves the right, and you authorize us, to use and assign all information regarding site uses by you and all information provided by you in any manner consistent with our Privacy Policy.

Copyrights and Copyright Agent. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our Copyright Agent:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

A description of the copyrighted work that you claim has been infringed;

A description of where the material that you claim is infringing is located on the Site;

Your address, telephone number, and e-mail address;

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notice of claims of copyright infringement on the Site may be sent to:

By Mail: General Counsel

Behlen Mfg. Co.

P.O. Box 569

Columbus, NE 68602-0569

By Phone: 402-564-3111

By E-mail: legal@behlenmfg.com

Applicable Law. You agree that the laws of the state of Nebraska, without regard to conflicts of laws provisions will govern these Terms and Condition of Use and any dispute that may arise between you and Behlen or its affiliates.

Severability. If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

Waiver. The failure of Behlen to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by Behlen must be in writing and signed by an authorized representative of Behlen.

Termination. Behlen may terminate this Agreement at any time, with or without notice, for any reason.

Relationship of the Parties. Nothing contained in this Agreement or your use of the Site shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

Entire Agreement. This Terms of Use constitutes the entire agreement between you and Behlen and governs the terms and conditions of your use of the Site, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Behlen with respect to this Site. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use the website. Behlen may revise this Terms of Use at any time by updating this Agreement and posting it on the Site. Accordingly, you should visit the Site and review the Terms of Use periodically to determine if any changes have been made. Your continued use of this website after any changes have been made to the Terms of Use signifies and confirms your acceptance of any such changes or amendments to the Terms of Use.

Contact Information.

Behlen Mfg. Co.

P.O. Box 569

Columbus, NE 68602-0569

402-564-3111

behlen@behlenmfg.com

This Applicant Privacy Policy (this “Policy”) supplements the information contained in the Behlen Mfg. Co. Privacy Policy. This Policy describes the personal data Behlen Mfg. Co and its affiliated entity, BMC Transportation Company (individually or collectively, as the context may require, “Behlen”, “us”, “we”) collects from or about all individuals who seek to be employed by us (collectively, an “applicant”). It describes how we use, disclose, transfer and process that information during our application and recruitment processes. We are committed to maintaining the confidentiality and accuracy of your personal data.

In addition to this Policy, Behlen may adopt specific privacy practices to comply with requirements of the jurisdictions in which we operate. If you are unsure if or how this Policy applies to you, or the additional privacy practices we may follow, please submit a request using our Privacy Request Form for more information.

For the purposes of this Policy, personal information or personal data is any information which relates to an identified or an identifiable individual. Personal data does not include information which does not identify you as a specific individual, such as truly anonymous or non-personal data.

CCPA Notice at Collection for California Applicants

We collect and use personal data for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance with applicable laws. The following sections detail the categories of Personal data we collect and the purposes for which we intend to use this information.

If you have any questions about this Policy or need to access this Policy in an alternative format due to having a disability, please contact privacy@behlenmfg.com or 1-877-853-7025.

Information We Collect

We collect different types of personal data from or about our applicants. We collect information directly from you in connection with your application. We may also collect information from third parties such as references and prior employers.

During the application and recruitment processes, we may collect personal data including, but not limited to:

• contact information, including your name, home address, telephone number, and personal email address
• personal data contained in your resume or CV, cover letter, and other relevant experience, education, transcripts, or information you provide to us as part of the application and recruitment processes
• information you provide during phone-screenings or interviews
• details regarding your expectations for employment, including current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences
• information contained in work authorizations or permits
• information we obtain from your references, such as their opinions of your performance in previous roles, your professional strengths and weaknesses, and your ability to perform the duties of the position for which you applied

You may choose to voluntarily share data that is categorized as sensitive personal data or ‘special category data’ with us in your resume or CV, cover letter, and other information you provide to us as part of the application and recruitment processes including, but not limited to:

• demographic data you voluntarily provide that may be sensitive in nature, including your gender and racial or ethnic origin for the purposes of monitoring equal opportunity, provided such collection is consistent with applicable laws
• medical or health information you voluntarily provide to us, such as disability status, provided such collection is consistent with applicable laws
• other data categorized as sensitive personal data or ‘special category data’ such as your race, gender, ethnicity, political opinions or beliefs, membership of a trade union or political party, physical or mental health information, sexual orientation, religious or philosophical beliefs, data concerning health, genetic and biometric data or information related to criminal convictions or offences, provided such collection is consistent with applicable laws

Where you voluntarily provide us data that is categorized as sensitive personal data or ‘special category data’ you expressly consent and permit Behlen to handle such information in accordance with this Policy and applicable laws. You may withdraw your consent at any time by using our Privacy Request Form.

While you visit or use our websites, certain information, including personal data, is automatically collected about your use of the Websites and services. Please refer to the Log Files, Cookies, and Other Tracking Technologies section in the Behlen Mfg. Co. Privacy Policy.

If you provide us with personal data, including the name and telephone number, of a reference or any other individual as part of your application, it is your responsibility to obtain consent from that individual prior to providing the information to us. By providing the individual’s personal data to Behlen, you are confirming that you have obtained that individual’s prior consent.

Use of Your Personal data

The personal data we collect is used for our business purposes as it relates to our application and recruitment processes. These business purposes include:

• communicating with you throughout the application and recruitment processes
• assessing your skills and qualifications and determining your eligibility for employment
• verifying your information, including conducting reference checks with the reference contacts you provide
• conducting background checks upon a job offer where permitted under applicable laws
• complying with applicable labor or employment requirements, laws and regulations, including monitoring for equal employment opportunity
• assisting you with obtaining an immigration visa or work permit, if required
• to contact you regarding other positions for which you may qualify

If offered and you accept a position, all personal data you provide to us as part of the application and recruitment processes will become part of your employment record. Upon hire, the information you have provided may be subject to subsequent uses with your consent which will be described in the employee privacy policy for the specific Behlen entity for which you are employed, provided to you upon hire.

Where the collection or processing is based on your consent, you may withdraw your consent at any time to the extent permitted by applicable law using our Privacy Request Form. Your personal data will be processed in accordance with applicable laws and this Policy.

When We Share or Disclose Your Personal Information

We may disclose your personal data to third parties that provide services to us for the purposes described above. These third parties are authorized to use your personal data only as necessary to provide these services to us, pursuant to written instructions and are required to have at least the same levels of protection afforded to you by us. These companies are not allowed to use personal data they receive from us for any other purpose and we will always seek to ensure that any third parties who handle your personal data will do so in a manner consistent with this Policy and in accordance with applicable law.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may transfer your personal data to regulatory authorities (including tax authorities), government agencies, parties in legal proceedings involving Behlen (including Behlen’s legal or other advisors), and to third parties with whom Behlen may collaborate or engage in acquisition transactions. We reserve the right to disclose your personal data as required to by law, such as to comply with a subpoena, or similar legal processes, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or response to a government request.

Protection of Your Personal data

Behlen is committed to protecting your personal data against unauthorized or accidental destruction; alteration or disclosure; accidental loss; unauthorized access; misuse; unlawful processing; and damage. We make every effort to follow best practices and implement appropriate, commercially reasonable physical, technical, and administrative safeguards to protect the confidentiality and security of your personal data. Still, no system can be guaranteed to be 100% secure. If you have questions about the security of your personal data, or if you have reason to believe that the personal data that we hold about you is no longer secure, please contact us immediately as described in this Policy.

Updating and Accessing Your Personal data: Your Rights

You have the following rights as regards your personal data:

• Access: you have the right to obtain confirmation that we process personal data about you, request information about how we process your personal data and obtain a copy of that personal data.
• Rectification or Update: if your personal data is inaccurate or incomplete, you have the right to request we rectify or update your personal data.
• Objection or Opt-Out: you have the right to object to your personal data being processed
• Erasure or Deletion: you have the right to have your personal data erased
• Automated decision making: you have the right not to have a decision made by you based on automated processing, including profiling. However, Behlen will not be using automated decision making, including profiling, during the application process.
• Restriction: you have the right to restrict the processing of your personal data
• Portability: you have the right to have your personal data provided to you in a machine readable format and to have that information transferred.
• Complaints: if you wish to raise a complaint on how we have handled your personal data, you can contact us by using our Privacy Request Form.

Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation. Where Behlen is unable to comply with your request, we will inform you in writing of the reason why we are unable to do so. We will respond to your request within thirty (30) days of receipt, or as required by applicable laws.

For any questions or privacy requests, please contact Behlen by using our Privacy Request Form.

Retention of Your Personal data

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods may include one or more of the following: (a) as long as we have an ongoing relationship with you; (b) as required by a legal obligation to which we are subject; and (c) as advisable in light of our legal position (such as with respect to applicable statutes of limitations, litigation, audits, or regulatory investigations).

Changes to This Policy

We may update this Policy and its last updated date to reflect changes to our data governance practices. If we make any material changes, we will notify you by email or by means of a notice on this Website or by an email to your address on file prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have any questions regarding this Policy or concerns about how we manage your personal data, please submit a request using our Privacy Request Form.

Behlen Mfg. Co.
ATTN: Privacy
P.O. Box 569
Columbus, NE 68602-0569
Phone: 1-877-853-7025
Email: privacy@behlenmfg.com

This Policy was last updated on September 19, 2024.

Effective Date: September 19, 2024

Last Reviewed On: September 19, 2024

This Privacy Notice for California Residents ("Notice") supplements the information contained in the Behlen Mfg. Co. ("Behlen") Privacy Policy and applies solely to all visitors, users, and others who reside in the state of California ("consumers" or "you"). Behlen adopts this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA) and any terms defined in the CCPA have the same meaning when used in this Notice.

This Notice does not apply to employment-related Personal Information collected from California-based employees, job applicants, contractors, or similar individuals.

Where noted in this Notice, the CCPA temporarily exempts Personal Information reflecting a written or verbal business-to-business communication ("B2B Personal Information") from some its requirements.

Information We Collect

Behlen collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("Personal Information"). Personal Information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA’s scope, like: (a) health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data, or other qualifying research data; or (b) Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

In particular, Behlen has collected the following categories of Personal Information from its consumers within the last twelve (12) months:

Behlen obtains the categories of Personal Information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or products and services you purchase on the Website.
• Indirectly from you. For example, from observing your actions on the Website.
• From third parties. For example, from someone you know ordering a product for you.

Use of Personal Information

We may use or disclose the Personal Information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the Personal Information. For example, if you share your name and contact information to ask a question about our products or services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To provide, support, personalize, and develop our Website, products, and services
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
• To provide Website functionality to allow you to write a product review or submit a testimonial.
• To operate contests, sweepstakes, and other promotions.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets in which Personal Information held by us about our Website users is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your Personal Information to a third party for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, Behlen has disclosed Personal Information for a business purpose with the following categories of third parties:

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity (see Your Rights to Know and Delete below), we will disclose to you:

• The categories of Personal Information we collected about you.
• The categories of sources for the Personal Information we collected about you.
• Our business or commercial purpose for collecting or selling that Personal Information.
• The categories of third parties with whom we share that Personal Information.
• The specific pieces of Personal Information we collected about you (also called a data portability request).
• If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
  • sales, identifying the Personal Information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

We do not provide a right to know or portability disclosure for B2B Personal Information.

Right to Delete

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive and confirm your verifiable consumer request (see Exercising Your Rights to Know and Delete below), we will review your request to see if an exception allowing use to retain the information applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the Personal Information, provide a products or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

We do not provide these deletion rights for B2B Personal Information.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a verifiable consumer request to us by either:

• Submitting a request using our online form by clicking here.
• Calling us toll-free at 1-877-853-7025

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

You do not need to create an account with us to submit a request to know or delete.

We will only use Personal Information provided in the request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights, (see Personal Information Sales Opt-Out and Opt-In Rights below).

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact privacy@behlenmfg.com.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing electronically.

We will securely deliver our written response electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically PDF or CSV format

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the "right to opt-out"). We do not sell the Personal Information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from the parent or guardian of a consumer less than 16 years of age. Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Do Not Sell My Personal Information.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales.

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you products or services.
• Charge you different prices or rates for products or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of products or services.
• Suggest that you may receive a different price or rate for products or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please use our online form by clicking here.

Changes to Our Privacy Notice

We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated Notice on the Website and update the Notice’s effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Behlen collects and uses your information described here and in the Privacy Policy your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Postal Address

Behlen Mfg. Co.
ATTN: Privacy
P.O. Box 569

Columbus, NE 68602-0569
Toll-Free Phone: 1 -877-853-7025 
Email: privacy@behlenmfg.com